Stif Mountain Bikes (United Kingdom) - We're looking for some enthusiastic cyclists to join our offices in Summerbridge, Harrogate. We're looking to cover two positions, someone to cover Rider Support, and two people to join our Web and Marketing team.

The Web Content Admin + Marketing role will consist of:

• Seasonal, weekly, and monthly product creation. 
• Social media content management and scheduling.
• Social media messaging, engagement, replies & sales.
• Print media concept, photography, and design.
• Email marketing campaign designs.
• Product and feature-based videography.
• Blog/Feature copyright/imagery.
• Assistance in event management. 
• Team rider management and marketing.

The ideal candidate will need the following:

• Competent in Adobe Suite (InDesign, Photoshop, Premiere Pro, or similar)
• A high level of computer literacy
• Familiar with Social Media scheduling and algorithms
• A good eye for photography (action & lifestyle)
• Basic HTML understanding

The Rider Support role will consist of:

• Warranty support.
• Liaising with our suppliers to log returns and manage claims.
• Mail Order Returns, refunds, and exchanges
• Customer Services 
• Live Chat support

The ideal candidate will need the following:

• Extensive product and technical knowledge
• Excellent customer service skills
• Competent I.T. user with good organizational skills
• The ability to work semi-autonomously.