Kona Bicycle Co. (United States) - The Kona Bike Shop is Hiring!

The Kona Bike Shop is our flagship store and is located in beautiful Bellingham, Washington. The KBS acts as our showroom, demo center, events hub, and is a staple in the local cycling community. The KBS is looking to expand its staff and is currently hiring for a shop service manager.

We are looking for an experienced mechanic who is organized and detail oriented. Qualified candidates will be passionate about building long-lasting customer relationships, supporting a team of mechanics, and keeping a growth mindset.

Responsibilities will include:

• Hiring, scheduling, and providing feedback/reviews for employees
• Establishing systems and procedures to ensure quality and efficiency in work
• Monitoring inventory and ordering accordingly
• Completing repair work with a high standard of quality.
• Collaborating with the Sales Manager to set and exceed goals, both financial and otherwise, for the shop.

Qualities/Qualifications:

• Comfortable giving and receiving feedback.
• Team oriented, community focused, and value driven.
• Experience working as a professional bike mechanic.
• Leadership skills: delegating roles and supporting a team. Able and willing to provide on-the-job training when applicable. Strong written and verbal communication. A growth mindset. Team player.
• Demonstrated record of establishing and maintaining successful systems and procedures.
• Proficiency in modern and prior bicycle technology and service.
• Confident in full suspension service, wheel building, custom bike builds, e-bike systems of all kinds, and Di2/electronic components.

This is a full-time, salaried position.

$45,000/ year.

Benefits include: Medical/vison/dental insurance (partial employer paid), PTO, industry discounts, and 401k plan (unmatched).